Provider memo 10: Amendments to chapters 3, 7 and 14
Updated 23 December 2024
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This memo is for Work and Health Programme (WHP) providers.
Date: 9 May 2019
Action: For information
Timing: Immediate
Background
1. The purpose of this memo is to inform you of recent amendments made to chapters 3, 7 and 14 of the Work and Health Programme provider guidance chapters.
Summary and action
2. Please ensure, with immediate effect, that the revised information in the following Work and Health Programme provider guidance chapters is used by you and all of your supply chain partners.
Table: changes made to the provider guidance
| Chapter | Paragraph | Title | Summary of change | Date of guidance change | Version number |
|---|---|---|---|---|---|
| 3 | 16 to 22 | Acknowledging referrals, initial participant engagement and registering a start | Addition of section on European Social Fund (ESF) Programme and WHP provision eligibility criteria, evidence requirements and initial activity (England only) this includes updated and additional bullets and should therefore be read in full. | 07/05/2019 | 5.0 |
| 3 | 30 to 32 | Acknowledging referrals, initial participant engagement and registering a start | Removal of gsi. from e-mail addresses to read: [email protected] |
07/05/2019 | 5.0 |
| 3 | 39 to 50 | Acknowledging referrals, initial participant engagement and registering a start | Evidence requirements for initial action planning activity and ESF 14-20 initial forms clarified. | 07/05/2019 | 5.0 |
| 7 | Whole chapter | Entitlement doubt | The entire chapter has been reformatted and links, headers and footers have been updated. | 07/05/2019 | 4.0 |
| 14 | 6 | Validation | ESF clarification. employer names are not received in the HMRC information within RTE. | 07/05/2019 | 4.0 |
| 14 | 7 | Validation | ESF clarification regarding participants status at 4 weeks after completing provision and evidence requirements. | 07/05/2019 | 4.0 |
| 14 | 8 | Validation | ESF clarification regarding evidence collection and retention and potential penalties for non-compliance. | 07/05/2019 | 4.0 |
| 14 | 11 | Validation | Formatting change. Section moved into paragraph 12. | 07/05/2019 | 4.0 |
| 14 | 12 | Validation | Formatting change. Section added from paragraph 11. | 07/05/2019 | 4.0 |
| 14 | 15 | Validation | ESF clarification regarding participants moving into employment. | 07/05/2019 | 4.0 |
| 14 | 22 | Validation | ESF clarification regarding payment of employed outcomes and submission of the ESF 14-20 end form. | 07/05/2019 | 4.0 |
| 14 | 24 | Validation | ESF clarification regarding entitlement to submit a self-employed outcome. | 07/05/2019 | 4.0 |
| 14 | 23 to 27 | Validation | Formatting change. Paragraphs split up to make easier to read. | 07/05/2019 | 4.0 |
| 14 | 28 to 30 | Validation | Formatting change. Paragraphs split up to make easier to read. | 07/05/2019 | 4.0 |
| 14 | 34 | Validation | Clarification regarding self-employed claims and off-benefit checks (OBC). | 07/05/2019 | 4.0 |
| 14 | 46 | Validation | ESF clarification regarding claiming and validating self-employed outcomes and completion of ESF 14-20 end form. | 07/05/2019 | 4.0 |
| 14 | 63 | Validation | Updated address to send completed claims form to. | 07/05/2019 | 4.0 |
Further Information
3. If you have any queries about this memo, please contact: [email protected].