Guidance

Provider memo 65: Work and Health Programme (including JETS) Provider guidance updates

Updated 23 December 2024

To: Work and Health Programme Providers

From: Work and Health Programme Operational Policy Team

Subject: Work and Health Programme (including JETS) Provider guidance updates

Action: For information and action

Timing: Immediate

Background

This memo is to inform you that the Work and Health Programme (including JETS) Provider guidance has been updated to reflect the changes from and including the 1st November 2022.

Summary

The extension will deliver a number of changes to ESF requirements, remove the exit report (only for those referred during the extension) and update the Self-employed tracking period. The WHP (including JETS) Provider Guidance has been updated to reflect the changes.

Actions

You and your supply chain partner[s] must now use the version of Provider Guidance published on GOV.Uk.

Chapter Title Section Summary of Change Date of Guidance Change Version Number
1 Introduction and overview After Contents section Strapline added on the ESF Changes 01/11/22 12
2 Participant Investigation, eligibility and referral After Contents section Strapline added on the ESF Changes 01/11/22 13
3 Acknowledging referrals, initial Participant engagement and registering a start After Contents section Strapline added on the ESF Changes 01/11/22 9
3b Acknowledging referrals, initial Participant engagement and registering a start After Contents section Strapline added on the ESF Changes 01/11/22 10
3b Acknowledging referrals, initial Participant engagement and registering a start Para 26 Correct para numbers added as ref to ESF generic guidance 01/11/22 10
4 Action planning After Contents section Strapline added on the ESF Changes 01/11/22 9
4 Action planning 2 Correct para numbers added as ref to ESF generic guidance 01/11/22 9
4 Action planning 26-29 Update on the new process during extension on Exit reports and action plans 01/11/22 9
5a Mandation to activity attracting a low-level sanction After Contents section Strapline added on the ESF Changes 01/11/22 4
5b Mandation to activity attracting a low-level sanction After Contents section Strapline added on the ESF Changes 01/11/22 4
6 Working with participants with complex needs After Contents section Strapline added on the ESF Changes 01/11/22 4
7 Entitlement Doubt After Contents section Strapline added on the ESF Changes 01/11/22 4
8 Raising a compliance doubt for LTU Participants After Contents section Strapline added on the ESF Changes 01/11/22 4
9 Re-compliance and reviewing a sanction After Contents section Strapline added on the ESF Changes 01/11/22 4
9 Re-compliance and reviewing a sanction 37 Removed para referring to generic guidance on decisions and appeals 01/11/22 4
10 Change of circumstance and notification After Contents section Strapline added on the ESF Changes 01/11/22 8
11 Programme completers Exits After Contents section Strapline added on the ESF Changes 01/11/22 12
11 Programme completers Exits 6 Paragraph ref number changed 01/11/22 12
11 Programme completers Exits 17 Paragraph ref number changed 01/11/22 12
11 Programme completers Exits Please note after para 40 bullet Paragraph Ref number changed 01/11/22 12
11 Programme completers Exits 46-57 Update on the new process during extension on Exit reports and action plans 01/11/22 12
11 Programme completers Exits 59 Removal of please note and additional new paragraph 01/11/22 12
11 Programme completers Exits 61 Paragraph updated 01/11/22 12
11 Programme completers Exits 63 Paragraph Ref number changed 01/11/22 12
11 Programme completers Exits 70 Paragraph Ref number changed 01/11/22 12
11 Programme completers Exits 149 Paragraph updated 01/11/22 12
12 Complaints After Contents section Strapline added on the ESF Changes 01/11/22 6
13 Funding model After Contents section Strapline added on the ESF Changes 01/11/22 5
13 Funding model 41 Core added to end of para 01/11/22 5
14 Validation After contents section Strapline added on the ESF changes 01/11/22 5
14 Validation Self Employed Outcome – Validation Process para 48 and please note Core self-employed outcomes must be submitted within 90 days of outcome being achieved. 01/11/22 5
15 Data Sharing After Contents section Strapline added on the ESF Changes 01/11/22 8
15 Data Sharing 17,18 and 21 Correct spelling of WHPJER1 01/11/22 8
15 Data Sharing 22-25 Update on the new process during extension on Exit reports and action plans 01/11/22 8
15 Data Sharing please note prior to para 44 Correct para numbers added as ref to ESF generic guidance 01/11/22 8
16 Performance management, assurance and compliance monitoring After Contents section Strapline added on the ESF Changes 01/11/22 5
16 Performance management, assurance and compliance monitoring 9 New para on Action Plan activities 01/11/22 5
16 Performance management, assurance and compliance monitoring 10-11 Updated paragraphs 01/11/22 5
16 Performance management, assurance and compliance monitoring 12 bullet 1 Reworded and additional wording added 01/11/22 5
16 Performance management, assurance and compliance monitoring 17-19 Reworded and additional wording added 01/11/22 5
16 Performance management, assurance and compliance monitoring 25-26 Reworded and additional para added 01/11/22 5
16 Performance management, assurance and compliance monitoring 34 Additional wording added 01/11/22 5
16 Performance management, assurance and compliance monitoring 37 Table updated 01/11/22 5
16 Performance management, assurance and compliance monitoring 39 Extra para added 01/11/22 5
16 Performance management, assurance and compliance monitoring Table after 43 and 44 Tables updated 01/11/22 5
16 Performance management, assurance and compliance monitoring Bullets after para 57 Bullet 1 & 2 updated 01/11/22 4
16 Performance management, assurance and compliance monitoring 58 Removal of word provider 01/11/22 4

Further Information

If you have any queries about this memo, please contact: [email protected]