Policy paper

Youth Custody Service - Matter of Concerns policy

New Matters of Concern process for safeguarding practices from the youth secure estate in England and Wales.

From:
HM Prison and Probation Service
Published
24 June 2020

Documents

YCS Safeguarding Contact Pack April 20

ODT, 122 KB

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Matters of concern, safeguarding concerns, allegations and complaints - as of 1 April 2020

MS PowerPoint Presentation, 371 KB

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Details

The YCS Matters of Concerns policy was reviewed in January 2020 following several recommendations from the Youth Custody Service Safeguarding Review which was published.

From this review several changes were made and the new process went live from 1 April 2020 and now sits within YCS HQ Safeguarding team.

A matter of concern is a concern raised by an external stakeholder or family member in relation to the quality of care or provision a child is receiving while in youth custody (including escorts).

All concerns must be raised with the specific establishments in the first instance. If a satisfactory response is not received this can then be escalated as a Matter of Concern to [email protected]. There are a set of process slides and a safeguarding contacts pack above.

Contact lead for Matters of Concern is Claire Green [email protected] Tel: 07929 737036

Updates to this page

Published 24 June 2020

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