Official Statistics

HMPO privacy information notice

How your personal information is used in His Majesty's Passport Office (HMPO).

• From: HM Passport Office
• Published: 24 May 2018
• Last updated: 1 August 2024 — See all updates

Documents

Privacy information notice (accessible version)

HTML

Privacy information notice

PDF, 342 KB, 25 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This policy explains your rights as an individual when using services provided by His Majesty’s Passport Office (HMPO). It reflects your rights under data protection legislation including the General Data Protection Regulation and lets you know how HMPO looks after and uses your personal information and how you can request a copy of your information.

Published 24 May 2018
Last updated 1 August 2024 + show all updates

1. 1 August 2024

   The privacy information notice has been updated to inform customers of changes to the way in which HMPO processes their personal data in line with UK GDPR.

2. 14 March 2023

   The privacy information notice has been amended to update changes in processing of passports and contact details and to remain compliant with the UK GDPR.

3. 4 March 2022

   Updated document published. Main changes are in the 'making a request' section.

4. 19 November 2021

   Guidance updated with regards to business partners, submitting verbal subject access requests, automated decision making and identifying fraud risk indicators. HTML accessible version of guidance added.

5. 6 May 2021

   Replaced privacy notice with an updated version.

6. 10 July 2020

   Updated document with a new version.

7. 15 November 2019

   Updated information on the use of customer data and third parties

8. 12 April 2019

   Updated document with a new version.

9. 19 November 2018

   Updated guidance.

10. 24 May 2018

    First published.