Official Statistics

Personal Independence Payment statistics to April 2024

Quarterly statistics including numbers of claims with entitlement, new claim registrations, decisions and awards made.

Documents

Personal Independence Payment: Clearance/Outstanding Times and Customer Journey Statistics to April 2024, England & Wales (ODS)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Personal Independence Payment: Clearance/Outstanding Times and Customer Journey Statistics to April 2024, England & Wales (XLS)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

The latest release of these statistics can be found in the collection of Personal Independence Payment statistics.

These Official Statistics include data up to 30 April 2024 for:

  • caseloads (cases with entitlement)
  • registrations
  • clearances and awards, including award types & review periods
  • award reviews and changes of circumstance
  • mandatory reconsiderations
  • average clearance times and average outstanding times
  • mandatory reconsideration clearance times
  • customer journey statistics (tracking of initial decisions and award review outcomes following a PIP assessment through to MR and appeal)

Disability classifications

From June 2024, the disability classifications have been amended to reflect a change in the DWP Data Standard for PIP main disability condition categories and groupings. Chronic Fatigue Syndrome has been moved from ‘Musculoskeletal disease (general) – Chronic pain syndromes’, to ‘Neurological disease – Other neurological disorders’.

None of the other disability categories are affected. This change does not affect the underlying statistics in any way, other than the disability category and subgroup classifications. The change has been applied historically to all series which give a breakdown by main disabling condition:

  • PIP Clearances
  • PIP Cases with Entitlement
  • PIP Award Review Clearances to 2016
  • PIP Award Review Clearances from 2016
  • PIP MR Registrations
  • PIP MR Clearances

Correction

The previous release of this bulletin (published 19 March 2024) included the statement the highest quarterly level of MR registrations since PIP began was 79,000 in October 2023. Whilst this is the correct number of MR registrations for that date, the highest quarterly level since PIP began was in fact 81,000 in October 2019. This statement has been amended in section 7 of the bulletin.

Feedback and queries

If you have any queries or feedback about existing PIP Official Statistics please email [email protected]

Updates to this page

Published 18 June 2024

Sign up for emails or print this page