Accessibility statement for pay your childcare or social care invoice service
This accessibility statement is for our paying your childcare or social care invoice digital service.
Applies to England
Introduction
This website is run by Ofsted. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know that some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of text
- some of our online forms are difficult to navigate using just a keyboard
- you cannot skip to the main content when using a screen reader
What to do if you cannot access parts of this website
If you need information on this website in a different format, for example large print or braille:
- email: [email protected]
- call: 0300 123 1231
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think that we’re not meeting accessibility requirements, contact us.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). Contacting us by phone or visiting us in person
People who are D/deaf, hearing impaired or have a speech impediment can contact us using a text relay service. Find out how to contact us using our online form or email: [email protected] or phone: 0300 123 1231
Our helpline is open from 8am to 6pm (Monday to Friday).
Technical information about this website’s accessibility
Ofsted is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Error messages do not currently focus people using some screen readers directly to the list of errors at the top of the page. This fails WCAG 2.1 success criterion 4.1.3 Status Messages.
We plan to make changes to address these areas as we continue to develop the service.
How we tested this website
This website was last tested on 09 September 2019. The test was carried out by Digital Accessibility Centre.
We tested our pay your childcare or social care invoice service.
What we’re doing to improve accessibility
We are currently reviewing our payment services. As we continue to develop the service, we will improve accessibility. We will adhere to Web Content Accessibility Guidelines version 2.1 AA standard for all new and amended content and pages as the service continues to be developed.
This statement was prepared on 29 January 2020. It was last updated on 29 January 2020.