Bringing commercial goods into Great Britain in your baggage
Find out what you need to do when importing commercial goods into Great Britain in your accompanied baggage or small vehicle.
Applies to England, Scotland and Wales
Commercial goods also known as merchandise in baggage are goods (to sell or use in your business) where:
- a commercial transport operator does not carry them for you, or you do not pay them to carry them for you
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you’ve travelled to Great Britain (England, Scotland and Wales) carrying goods either in:
- your accompanied baggage
- a small vehicle that can carry no more than 9 people and weighing 3.5 tonnes or less
You must declare all commercial goods. There is no duty free allowance for goods you are bringing in to sell or use in your business.
You do not need to make an import declaration if you’re bringing commercial goods in your baggage from Northern Ireland into Great Britain. You may arrive your declaration yourself or with the help of your customs agent.
What you’ll need
You, or someone dealing with customs for you, will need to:
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Get an EORI number.
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Declare the goods to HMRC.
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Pay any Customs Duty or import VAT due.
There’s a different way to declare:
How to declare
If you bring commercial goods into Great Britain you must make either:
- a full import declaration
- a simple online declaration
- an oral declaration at the ‘goods to declare’ channel or the red point phone in the customs area at the port
You have 5 days to declare the goods before you arrive in Great Britain if you make a simple online declaration.
You do not need to make a safety and security declaration for merchandise in baggage imports.
Making a full declaration
Submit a full import declaration before arriving into Great Britain
You must submit a full import declaration before you arrive in Great Britain if your goods:
- have a value of more than £2,500
- weigh more than 1,000kg in total
- are restricted goods or controlled goods — for example, that need a licence
- are alcohol, tobacco or fuel (excise goods)
You cannot make a simple online declaration if your goods are being put into or taken out of a customs special procedure, or if you intend to claim a relief for these goods.
Check if your goods are restricted or controlled goods in the UK Integrated Online Tariff.
To check if merchandise in baggage is eligible for relief read Reliefs from Import Duty.
You must submit a full import declaration if you’re:
- claiming relief
- delaying paying duty
- accounting for VAT on your VAT Return
You’ll need specialist software to make a full import declaration electronically into the Customs Declaration Service.
You can get someone to deal with customs for you.
Make a full import declaration before arriving into Great Britain.
When you arrive at point of entry into Great Britain with your goods
After you’ve declared your goods, you’ll need to arrive your declaration using the Customs Declaration Service when you reach a point of entry into Great Britain.
You may arrive your declaration yourself or with the help of your customs agent.
You can arrive your declaration on the Customs Declaration Service using the customs facilities available at Stop24 in Folkestone if you:
- enter Great Britain through the ports of Dover or Eurotunnel Calais Terminal Coquelles
- or your agent is unable to arrive your declaration through the Customs Declaration Service.
Stop 24
Folkestone Services
Junction 11 M20
Hythe
CT21 4BL
High-risk movements
You’ll need to arrive your declaration at one of the pre-approved ports of entry before exiting the customs terminal if either:
- HMRC has identified you as a high-risk person
- you’re importing high-risk goods into Great Britain
High-risk persons are defined as persons who do not fulfil the fit and proper test. HMRC will tell you if they’ve identified you as a high-risk person.
Read Notices made under the Customs (Import Duty) (EU Exit) Regulations 2018 which describe:
- the fit and proper test — regulation 85A(4)(b)
- what goods are high-risk — regulation 4(6E)
- ports where you can arrive high-risk movements — regulation 4(6E)
Failure to comply with these rules will result in a penalty of up to £2,500.
Making a simple online declaration
You can make a simple online declaration using the merchandise in baggage online service to declare commercial goods in accompanied baggage or small vehicles, if your goods:
- are coming to Great Britain
- have a value of less than £2,500
- weigh less than 1,000kg in total
- are not restricted goods or controlled goods — for example, that need a licence
- are not alcohol, tobacco or fuel (excise goods)
You cannot make a simple online declaration if your goods are being put into or taken out of a customs special procedure, or if you intend to claim a relief for these goods.
Check for restricted or controlled goods in the UK Integrated Online Tariff.
To check if merchandise in baggage is eligible for relief read Reliefs from Import Duty.
If you do not need to make a full declaration, you can make a simple online declaration in the 5 days before you arrive with your goods.
You will need to pay VAT but will not need to pay duty if both the following apply:
- you are bringing goods that meet the rules of origin under the UK-EU or other UK free trade agreements
- you have relevant documentation to certify that the goods meet these rules
If you are bringing in mixed consignment goods, the zero duty will only apply to the portion of goods that meets the rules of origin.
If your goods are under £1,000, you do not need to give a formal proof of origin, but HMRC may examine the goods or packaging to make an assessment on the declaration.
What declaring online allows you to do
Declaring online allows you to:
- pay in advance
- go through the green channel (nothing to declare)
- add goods to a declaration you’ve already made, as long as all the goods combined:
- have a value of less than £2,500
- weigh less than 1,000kg in total
- are not restricted goods or controlled goods — for example, that need a licence
- are not alcohol, tobacco or fuel (excise goods)
Check for restricted or controlled goods in the UK Integrated Online Tariff.
Make a simple online declaration before you arrive in Great Britain.
If you choose to make a simple online declaration, you will not be able to account for import VAT on your VAT Return.
Making an oral declaration
If you do not want to declare and pay in advance with a simple online declaration, you can go to the ‘goods to declare’ red channel or the red point phone in the customs area to declare your goods and pay what you owe.
You can only do this if your total goods are £2,500 or less in value and meet all other criteria for making a simple online declaration.
It is your responsibility to check if a red channel or red point phone is available at your point of entry before your departure.
Getting duty and VAT refunds
You may be able to ask for a refund after you’ve made your declaration if:
- you do not travel
- your goods are lost or destroyed before they reach the UK
- you make a mistake when you work out your duty
To get a refund, you must apply within:
- 3 years of making the overpayment of Customs Duty or import VAT
- 12 months for duty you’ve paid on damaged or defective goods
- 3 years if after making a declaration you did not actually travel
Find out how to claim a refund for Customs Duty and also use this process to claim back your import VAT if you’re not registered for VAT.
If you’ve used the online declaration service, you can claim a refund by completing form C83.
How to complete the form
You need to:
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Download and save the form on your computer.
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Open it using the the latest free version of Adobe Reader.
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Complete it on-screen.
Read the accessibility statement for HMRC forms.
It may not work if you try to open it in your internet browser. If the form does not open, contact the online services helpdesks for more help.
If you’re VAT registered
You can adjust your VAT records to reflect the import VAT that you have paid by accounting for VAT on your VAT Return.
If you’ve made an online declaration, you’ll need to keep evidence of your declaration to allow you to recover the import VAT you’ve paid as input tax on your VAT Return.
Updates to this page
Published 15 October 2019Last updated 18 September 2024 + show all updates
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The version of the form C83 online declaration refund has been replaced with a new version. It now includes a box to provide a contact email address in the section 'About you or your client'.
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The threshold of the maximum value for making simplified declarations of merchandise in baggage has risen to £2,500.
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Guidance has been updated to describe a new arrivals process. This includes arriving your declaration while the goods are at the customs border, rather than within 24 hours.
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You can no longer ask Border Force to arrive your declaration for you where there is a red channel or red point phone.
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Information about Customs Handling of Import and Export Freight (CHIEF) has been removed. You can no longer use CHIEF for import declarations unless you have permission from HMRC.
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From 1 October 2022, all import declarations will need to be submitted using the Customs Declaration Service. You'll need to make sure you or your agent have access to the service.
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Guidance has been updated to explain that you no longer need to make a safety and security declaration from 1 July 2022.
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Information on what to do when you arrive into GB if you made a full declaration has been added. A link to a list of ports and airports with red channels or red phone points is included.
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From 1 July 2022, you will need to submit a safety and security declaration to HMRC, if you are carrying your goods in a goods vehicle, such as a van, and the goods are over a value of £1,500.
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Guidance about making a simple online declaration has been updated.
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The date from when you will need to submit a safety and security declaration to HMRC if you are carrying your goods in a goods vehicle, has been updated to 1 January 2022. The previous date of 1 July 2022 was published in error.
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The date from when you will need to submit a safety and security declaration to HMRC if you are carrying your goods in a goods vehicle, has been updated to 1 July 2022.
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Sections about 'bringing commercial goods into Great Britain in your baggage' and 'making a simple online declaration' have been updated.
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New guidance for declaring goods added to 'Making a simple online declaration'.
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First published.