Christmas and New Year opening schedule 2020
Opening times during the 2020 holiday period
Applies to England
The following information includes key contact numbers and availability over the holiday period. Although MMO offices remain open, we are not currently offering any of our services face to face due to covid-19 safety measures in places across all MMO offices.
MMO Customer helpline availability
For general enquiries, including updates on correspondence and requests for information.
Telephone enquiries: 0300 123 1032 (voicemail can be left outside of opening hours)
Email: [email protected]
| Date | Availability |
|---|---|
| Thursday 24 December 2019 | Open from 10am to 3pm |
| Friday 25 December 2019 | Closed |
| Monday 28 December 2020 | Closed |
| Tuesday 29 December 2019 | Open from 9am to 5pm |
| Wednesday 30 December 2019 | Open from 9am to 5pm |
| Thursday 31 December 2020 | Open from 9am to 5pm |
| Friday 1 January 2020 | Closed |
| Monday 4 January 2020 | Open from 9am to 5pm |
Catch recording helpline
For support on using the MMO catch recording application.
Telephone enquiries: 0300 0203 788 (Outside of these times, the contact centre operates an automated service to allow fishers to leave catch records over the phone.)
| Date | Availability |
|---|---|
| Thursday 24 December 2019 | Open from 9am to 5pm |
| Friday 25 December 2019 | Closed |
| Monday 28 December 2020 | Closed |
| Tuesday 29 December 2019 | Open from 9am to 5pm |
| Wednesday 30 December 2019 | Open from 9am to 5pm |
| Thursday 31 December 2020 | Open from 9am to 5pm |
| Friday 1 January 2020 | Closed |
| Monday 4 January 2020 | Open from 9am to 5pm |
Fish Export Service
For support on using the Fish Export Service and enquiries about exporting seafood products from 1 January 2020.
Telephone enquiries: 0330 159 1989.
| Date | Availability |
|---|---|
| Thursday 24 December 2019 | Open from 9am to 4pm |
| Friday 25 December 2019 | Closed |
| Saturday 26 December 2019 | Closed |
| Sunday 27 December 2019 | Closed |
| Monday 28 December 2020 | Closed |
| Tuesday 29 December 2019 | Helpline re-opens operating 24/7 from this date |
MMO press office
Contact details for enquiries from journalists/media organisations only.
For urgent queries out of hours (bank holidays, weekends and 5pm - 9am weekdays) please use email. The auto-response message you will receive includes further instructions on how to contact the duty officer.
Telephone enquiries: 0300 123 1032 (voicemail can be left outside of opening hours)
Email: [email protected]