How to contact the Collective Investment Schemes Centre
Find the postal addresses, email addresses, telephone and fax numbers for the Collective Investment Schemes Centre (CISC).
Email addresses
If you have not contacted us by email before, the team may need to agree an email protocol with you before they can respond.
We will send you information about the risks of using email, and ask you (or your client) to confirm your understanding and give your authority to communicate in this way. Risks can include emails being:
- intercepted before we receive them
- altered after you have sent them
Email us at [email protected] for enquiries about:
- authorised investment funds
- authorised unit trusts
- genuine diversity of ownership and equivalence applications for authorised investment funds
- investment trust companies
- property authorised investment funds
- qualified investor schemes
- tax elected funds
- general enquiries
Email us at [email protected] for enquiries about:
- offshore funds
- vouchers and consolidated tax vouchers
- genuine diversity of ownership and equivalence applications for offshore funds
Email us at [email protected] for enquiries about the submission of offshore funds reporting fund applications.
Email us at [email protected] for enquiries about submissions of offshore funds annual reports.
Email us at [email protected] for enquiries about:
- pension fund pooling schemes
- unauthorised unit trusts
- authorised contractual schemes
- European economic interest groupings
Email [email protected] for enquiries relating to Franked Investment Income Group Litigation Orders.
Postal addresses
You must contact the team by email or phone, before sending multiple documents that require the original to be signed and returned. We will advise you of the current process and address to use.
You can send post to the Collective Investment Schemes Centre at the following address:
Collective Investment Schemes Centre (CISC)
Wealthy/Mid-size Business Compliance
HM Revenue & Customs
BX9 1HT
You must begin your reference with ‘WMBC/CISC/fund type’. The fund type might be, but is not limited to, UUT, OSF, AIF or ITC.
Telephone number
You can call HMRC with a Collective Investment Scheme enquiry using Telephone: 03000 536 118
Our opening times are Monday to Friday, 10am to 4pm.
We may not be able to answer technical queries over the phone.
Due to the impact of coronavirus (COVID-19), your call may not be answered as quickly as usual.
Updates to this page
Published 10 June 2014Last updated 6 December 2021 + show all updates
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Information on how to send post to the Collective Investment Schemes Centre has been updated.
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The list of email address has been updated.
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Contact details for the Collective Investment Schemes Centre have been updated.
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Contact details for the Collective Investment Schemes Centre have been updated.
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The list of contact names, email address and telephone numbers has been updated.
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The contact details for the European Economic Interest Groupings have been updated.
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The contact details for Collective Investment Schemes Centre have been updated.
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Changes made to contacts.
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First published.