Guidance

Death of an Armed Forces Pension Scheme member

Instructions on what to do on the death of a member currently in receipt or non-receipt of an armed forces pension.

Information required to register a death

Before contacting the Armed Forces Pension Schemes, please ensure that you have the following information:

  • name
  • service number
  • date of birth
  • date of death
  • National Insurance number
  • name of dependant(s)
  • address of dependant(s)
  • telephone number
  • email address
  • date of marriage

Member is in receipt of an armed forces pension

If the member is in receipt of an armed forces pension, the informant is required to firstly tell the paying agent so that the pension will stop, and if there is a dependant who wishes to make a claim for a pension, they should contact the Armed Forces Pensions Scheme Team to request an application form and guidance information.

The contact information is:

For the Paying Agent For the Pensions Office

Equiniti PO Box 1246
Sutherland House
Russell Way
Crawley
RH10 0HZ

Tel No: 0345 121 2514

Overseas +441903768625

Email: [email protected]

For the Pensions Office

Armed Forces Pension Schemes
Mail Point 486
Kentigern House
65 Brown Street
Glasgow G2 8EX

Tel No: 0800 085 3600

Overseas +44141 224 3600

Email: [email protected]

Member not yet in receipt of a pension

If the member is not in receipt of an armed forces pension because they have died before claiming it, there may be entitlement to a dependant’s pension, there may also be a lump sum, which is part of the members Estate if there are no eligible dependants.

To establish entitlement, the dependant or informant should contact the AFPS Team to request an application form and guidance information or more information about how to claim a benefit from the members Estate. If you are unsure whether the member served long enough to have a deferred pension you can check the eligibility criteria by contacting the Enquiry Centre using the telephone number or email address below.

The contact details are:

Armed Forces Pension Schemes
Mail Point 486
Kentigern House
65 Brown Street
Glasgow G2 8EX

Tel No: 0800 085 3600

Overseas +44141 224 3600

Email: [email protected]

If the person who has died is a dependant of a member of the Armed Forces Pension Schemes who is in receipt of a pension or a Pension Credit Member whose pension is in payment or in deferment the same process applies.

Tell Us Once

Tell Us Once is a service that lets you report a death to most government organisations in one go. You can find out more information about how to use the service at the following link:What to do after someone dies: Tell Us Once

Updates to this page

Published 18 April 2023
Last updated 30 October 2023 + show all updates
  1. Additional information added on what details are required to register a death. A link to 'Tell Us Once' now included.

  2. First published.

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