Pay into your Customs Declaration Service cash account
How to pay into or top up your cash account if you're making a frontier declaration.
When to pay
There must be enough funds in the cash account before the goods arrive in the Customs Declaration Service.
You must check your account balances have been updated before making declarations.
It is recommended that payments into the cash account are made:
- 3 working days before the expected goods arrival date if paying by Bacs (Bankers Automated Clearing System)
- 2 working days if paying by any other method
If the funds are needed on a weekend or bank holiday, make sure your payment reaches HMRC by the end of the previous working day.
If there are not enough funds in the cash account before the goods arrive, this will cause delays to the declaration service.
What you need
You need your payment reference number. This reference will always be made up of CDSC followed by your 11 digit cash account number (for example, CDSC56895642158).
You can find this in your customs financial accounts.
If you use an incorrect reference number:
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there will be a delay in the payment being allocated correctly
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your goods clearance will be delayed
Pay online
You can pay online by approving a payment through your online bank account.
Paying online through your bank account
You can pay by approving a payment through your online bank account by selecting the ‘pay by bank account’ option.
You will be directed to sign in to your online or mobile banking account to approve your payment.
You will need to have your online banking details to hand to pay this way.
The payment can take up to 2 hours to show in your cash account but can take longer in some circumstances.
Pay by bank transfer
If you pay by CHAPS (Clearing House Automated Payment System) or Faster Payments, your payment will be received on the same or the next working day.
If you pay by Bacs, allow 3 working days for the payment to reach HMRC.
We recommend you check your bank’s processing times and maximum transaction limits before you pay.
Account details to use if your account is in the UK
Use the following details to make a payment if your account is in the UK:
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sort code — 08 32 10
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account number — 14077970
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account name — HMRC Customs Duty Schemes
Account details to use if your account is overseas
Use the following details to make a payment if your account is overseas:
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account number (IBAN) — GB16 BARC 2005 1723 3725 45
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Business Identifier Code (BIC) — BARCGB22
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account name — HMRC Customs Duty Schemes
You should make overseas payments in sterling (GBP). Your bank may charge you if you use any other currency.
If needed, you can provide your bank with the following HMRC banking address:
Barclays Bank plc
1 Churchill Place
London
United Kingdom
E14 5HP
Get help and support
Contact HMRC if you need help paying into your Customs Declaration Service cash account.
Email HMRC
Email: [email protected].
Include ‘Paying into my Customs Declaration Service cash account’ in the subject line. You should also give your Customs Declaration Service payment reference in the email.
Phone HMRC
Telephone: 0300 322 7064 and select option 1.
Opening times:
Monday to Friday: 9am to 5pm
Closed on weekends and bank holidays.
Updates to this page
Published 2 November 2020Last updated 15 November 2024 + show all updates
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Payment timelines have been updated.
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Payment details for paying by bank transfer have been updated.
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Information on how to get help to pay into your Customs Declaration Service cash account has been added.
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The account details for paying into your Customs Declaration Service cash account have been updated.
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A link to pay online and information about how to approve a payment through your online bank account have been added.
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First published.