Guidance

Rural Payments service: check for maintenance and downtime

Check for maintenance and downtime of the Rural Payments service over the next 4 weeks

From:
Rural Payments Agency
Published
10 October 2023
Last updated
27 November 2024 — See all updates

Applies to England

There will be times when the Rural Payments service is unavailable because of essential planned maintenance and updates.

The Rural Payments Agency (RPA) will aim to minimise disruption to the service by scheduling planned maintenance times. We will try to give as much notice as possible about maintenance and downtime of the service, though we may not always be able to do this.

What maintenance and downtime is scheduled

Maintenance and downtime scheduled for the next 4 weeks. Some dates and times may change during the 4-week period.

From To Reason for downtime
5:00pm Friday
13 December		 1:00pm Saturday
14 December		 Major maintenance
6:00pm Wednesday
18 December		 9:00pm Wednesday
18 December		 General maintenance
5:15pm Thursday
19 December		 9:00am Friday
20 December		 General maintenance
5:15pm Thursday
19 December		 9:00am Friday
20 December		 Major maintenance

Types of maintenance

There are different types of maintenance that need to be carried out.

Type of maintenance Maintenance details
Major Planned downtime to release new functionality and software upgrades
General Weekly planned downtime to update land and customer details
System To fix system functionality

Updates to this page

Published 10 October 2023
Last updated 27 November 2024 + show all updates

  1. Updates to Major downtime notifications for December.

  2. Updated planned downtime for the remainder of October 2024

  3. Further updates to October 2024 Downtime notifications added to page

  4. Essential maintenance downtime added for Friday 20 September between 6pm and 8pm

  5. Updated downtime scheduled.

  6. Scheduled downtime added for Wednesday 7 August 2024

  7. Scheduled maintenance added for 22 July.

  8. Updates to planned downtime for July and August 2024.

  9. Updates to June downtime!

  10. Added downtime notification for 13 May

  11. Updates to planned downtime to include additional downtime for 24 April

  12. Updates to Rural Payments downtimes scheduled for May 2024

  13. Updated Rural Payments downtime for May 2024.

  14. Updates to Rural Payments downtime for March/April 2024

  15. Updates to downtime times for the March and April 2024

  16. Updated planned downtime for March

  17. Further updates made to February/March 2024 scheduled downtimes

  18. Downtime scheduled for today 21/02 has been updated

  19. Updated scheduled Rural Payments downtime notifications for February 2024.

  20. Updates to RP downtime scheduled for Friday 19 January

  21. Updates to planned Rural Payments downtime for January 2024

  22. Updates to Friday 12th January 2024 for planned downtime.

  23. Downtime added for week commencing 1 January 2024

  24. Updated downtime for week commencing 18 December.

  25. Update to planned downtime during December 2023

  26. Planned downtime entered for Wednesday 29th November from 6pm to 9pm

  27. Updates to planned downtimes during November and December 2023.

  28. The Rural Payments Service is back online

  29. Rural Payments service unavailable due to unplanned system maintenance.

  30. Updates to planned downtime for essential maintenance to Rural Payments for November.

  31. Change of downtime.

  32. Updated to scheduled Maintenance

  33. First published.

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