Service Providers from Switzerland: apply for a review of a decision about your right to enter the UK
How to ask us to review a decision we made about your right to enter the UK as a Service Provider from Switzerland.
If you made an application
You’ll be told in your decision notice if you can apply for a review of the decision. This is called an administrative review.
If a decision is made at the border
You’ll be told in the decision notice given to you at the border if you can apply for a review of the decision. This is called an administrative review.
You can apply for an administrative review if you are refused permission to enter the UK because:
- your circumstances have changed since you were granted entry clearance, which means you no longer meet the requirements to enter
- you got entry clearance or permission to enter as a result of false information or not telling us important information
How to apply
If you want to apply for an administrative review, you must do so within 28 days of the date you received your decision.
You’ll need to complete the administrative review application form online.
If you’re in immigration detention on the date you get your decision
If you want to apply for an administrative review, you must do so within 7 calendar days of the date you get your decision.
Fees
An application for administrative review will cost £80.
The fee will be refunded if either:
- the original decision is withdrawn due to a case working error
- your application for a review is rejected because it’s invalid
The fee will not be refunded if your decision is changed solely because you’ve submitted new information or evidence.
Sending new information or evidence
You can send new information or evidence with your application for an administrative review. The application form explains how to send this.
Don’t resend information or evidence that you’ve already given to us.
How long it takes to get a decision
We have experienced unprecedented levels of applications which is causing a delay to our usual service.
It can take 18 months or more to receive the result of your administrative review. If we have not been able to decide your application within 6 months, we’ll contact you to update you on the situation.
Any delay beyond our usual service standards will not impact the way your application is assessed or the outcome of your application.
Withdraw your request
To ask to withdraw your request for a review, please email [email protected]. You must include:
- ‘EUSS’ followed by your Unique Application Number in the subject line
- your name, date of birth and nationality in the email
Your application for an administrative review will be treated as withdrawn if you make a valid application to any of the following:
- EU Settlement Scheme
- EU Settlement Scheme Family Permit
- S2 Healthcare Visitor visa
- Service Providers from Switzerland visa
If you withdraw your request for an administrative review, or we treat it as withdrawn, your application fee will not be refunded.
Contact us
If you have problems using the administrative review form, please email [email protected].
Visit the complaints procedure page if you have a complaint about our service.
Updates to this page
Published 1 December 2020Last updated 5 October 2023 + show all updates
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Page updated in line with 5 October Immigration Rules changes.
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We have extended the time frame for considering an administrative review because of increased demand.
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Updated administrative review details.
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Updated administrative review decision times.
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Updated changes to the fees section on paying a fee for an administrative review.
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First published.