Guidance
Spelthorne: Swan House
Swan House, is a probation contact centre, within the Kent, Surrey & Sussex region.
Applies to England and Wales
Office address and contact details
Swan House
Knowle Green
Staines
Surrey
TW18 1AJ
Office phone number: 01482 736 723
Office email address: [email protected]
Opening times
- Monday: 9am to 5pm
- Tuesday: 9am to 9pm
- Wednesday: 9am to 5pm
- Thursday: 9am to 9pm
- Friday: 9am to 5pm
- Saturday: closed
- Sunday: closed
- Bank holidays: closed
Getting here
Find this probation contact centre, on a map.
Walking
- 7 minute walk from Staines train station
- 15 minutes from Staines bus station
To plan your journey by public transport
Please use White bus or Southwestern railway to plan your journey.
Parking
- visitor parking available
- local car parks available
Accessibility facilities
- disabled access and disabled toilet
- assistance dogs are welcome, please make sure site is aware prior to arriving
- disabled parking available
- the building has hearing enhancement facilities available by prior arrangement
Court Buildings
Find a court or tribunal building.
Local approved premises
See the list of approved premises in your area.
Problems and complaints
If you have any problems or complaints contact the office directly. You can also report any problems with this page at this address [email protected].
If you can’t resolve the problem directly, you can make a complaint to HM Prison and Probation Service.