Guidance

Stoke on Trent: Melbourne House

Melbourne House, is a probation contact centre, within the West Midlands region.

From:
HM Prison and Probation Service, Probation Service and Ministry of Justice
Published
20 January 2021
Last updated
21 December 2023 — See all updates

Applies to England and Wales

Melbourne House
Etruria Office Village
Forge Lane
Stoke on Trent
Staffordshire
ST1 5RQ

See map

Office phone number: 01782 476 660

Office email address: [email protected], WMPS.Staffordshire.MelbourneHouse.CaseAdministrators@justice.gov.uk, [email protected]

Opening times

  • Monday: 9am to 5pm
  • Tuesday: 9am to 5pm
  • Wednesday: 9am to 5pm
  • Thursday: 9am to 5pm
  • Friday: 9am to 5pm
  • Saturday: closed
  • Sunday: closed
  • Bank holidays: closed

Getting here

Find this probation contact centre, on a map.

Walking

  • 37 minute walk from Stoke-on-Trent train station

To plan your journey by public transport

Please use First Bus to plan your journey.

Parking

  • no visitor parking available
  • local parking available

Accessibility facilities

  • disabled access and a disabled toilet
  • disabled parking, prior arrangement needed
  • the building has hearing enhancement facilities available by prior arrangement

Court Buildings

Find a court or tribunal building.

Local approved premises

See the list of approved premises in your area.

Problems and complaints

If you have any problems or complaints contact the office directly. You can also report any problems with this page at this address [email protected], WMPS.Staffordshire.MelbourneHouse.CaseAdministrators@justice.gov.uk, [email protected].

If you can’t resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

Updates to this page

Published 20 January 2021
Last updated 21 December 2023 + show all updates

  1. Updated office phone number to, 01782 476 660

  2. update to contact e-mail

  3. First published.

Sign up for emails or print this page

Contents

Related content