Get help applying to the EU Settlement Scheme
If your case is complex
Your application may be complex if, for example, you were a victim of domestic violence, human trafficking or modern slavery.
If you’re not sure if your case is complex, contact Migrant Help, Settled, Citizens Advice Scotland or Advice NI first. They’ll tell you if you need to contact an organisation who can help with complex cases and may be able to refer you.
Organisations that can help with complex cases
These organisations can help with complex cases wherever you live in the UK.
Advice on Individual Rights in Europe (The AIRE Centre)
The AIRE Centre offers general advice and can support complex applications.
[email protected]
Telephone: 0207 831 4276
Monday to Friday, 10:30am to 6pm
Find out about call charges
Advice NI complex case support
Advice NI offers general advice and can support complex applications.
[email protected]
Freephone helpline: 0800 915 4604
Monday to Friday, 10am to 4pm
Find out about call charges
Central England Law Centre
Central England Law Centre offers general advice and can support complex applications.
They have particular experience and resources to help with applications from the Roma community.
[email protected]
Telephone: 02476 223 053
Monday, 11am to 1pm and 2pm to 5pm
Tuesday to Thursday, 9am to 1pm and 2pm to 5pm
Friday, 9am to 1pm and 2pm to 4:30pm
Find out about call charges
East European Resource Centre
East European Resource Centre offers general advice and can support complex applications.
[email protected]
Telephone (Polish and English): 07521 857 415
Telephone (Romanian and English): 07730 021 986
Telephone (Ukrainian and English): 07718 612 218
Monday to Thursday, 10am to 4pm
Find out about call charges
Europia
Contact Europia for general advice and support complex applications.
[email protected]
Telephone: 0333 305 8570
Monday to Thursday, 10am to 4pm
Find out about call charges
For general enquiries, email [email protected].
Gladstone District Community Association (GLADCA)
Gladstone District Community Association offers general advice and can support complex applications.
[email protected]
Telephone: 01733 566 343
Monday to Friday, 9am to 3:30pm
Find out about call charges
GYROS (Great Yarmouth Refugee & Outreach Support)
GYROS (Great Yarmouth Refugee & Outreach Support) offers general advice and can support complex applications.
[email protected]
Telephone: 01493 745 260
Monday to Friday, 9am to 4pm
Find out about call charges
International Organization for Migration (IOM)
International Organization for Migration offers general advice and can support complex applications. You’ll need a referral from your local council or another support organisation.
Local authority staff or support organisations can contact IOM by email or telephone.
[email protected]
Telephone: 0300 330 20 46
Find out about call charges
Kirklees Citizens Advice and Law Centre
Kirklees Citizens Advice and Law Centre offers general advice and can support complex applications.
[email protected]
Telephone: 0808 278 7896
Monday to Friday, 9am to 4:30pm
Find out about call charges
NOAH Enterprise
NOAH Enterprise offers general advice and can support complex applications.
[email protected]
Telephone: 01582 728 416
Monday to Friday, 9am to 4pm
Saturday and Sunday, 10am to 2pm
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North East Law Centre
North East Law Centre offers general advice and can support complex applications. They accept referrals from organisations working with vulnerable individuals.
[email protected]
Telephone: 0191 230 4777
Monday to Friday, 10:30am to 4:30pm
Find out about call charges
The Refugee and Migrant Centre
The Refugee and Migrant Centre offers general advice and can support complex applications.
[email protected]
Telephone: 0800 066 3444
Monday to Friday, 9am to 5pm
Find out about call charges