DMBM685135 - Enforcement action: transfers to Enforcement and Insolvency Services (EIS): review case: review customer's current circumstances
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Review the customer’s ability to pay. Factors affecting their ability to deal with the debt may include:
- mental ill health
- extreme old age of customer
- serious ill health
- imprisonment.
However, in all cases consider:
- their total indebtedness and whether this debt is rising
- whether they have regular income and what assets the customer owns
- what the nature of their business is, including whether:
- it is continuing to trade
- the business is owed money.
For further details see DMBM585000.
Where you decide that such a case is suitable for insolvency, include these facts in the referral.
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