Make a claim

You can make your claim online, unless:

  • you do not know how much money you want to claim
  • your claim is for more than £25,000 and you want to get help to pay the court fee
  • your claim is for £100,000 or over

Claim by post if you cannot claim online.

You cannot make a claim if you’re told that someone is temporarily protected from creditors through the ‘Breathing Space’ scheme. Find out what to do when someone is using the ‘Breathing Space’ scheme.

You may need to get legal advice if your claim is complex.

Claim online

You’ll be asked for the name, address and email address of the person you’re claiming against.

You’ll also need either:

If you still need to apply for help with fees, you can do this while you make your money claim online.

Make a money claim

If you need help claiming online

Who you contact depends on the type of help you need.

If you’re having technical issues or need guidance about how to claim

Who you contact depends on how much money you’re claiming.

If you need help claiming £25,000 or less, contact Civil Money Claims.

Civil Money Claims
Telephone: 0300 123 7050
Monday to Friday, 8:30am to 5pm
Find out about call charges

If you need help claiming between £25,000 and £100,000, contact Money Claim Online.

Money Claim Online
[email protected]
Telephone: 0300 123 1056
Monday to Friday, 8:30am to 5pm
Find out about call charges

If you do not have access to the internet or do not feel confident using it

We Are Group
[email protected]
Telephone: 03300 160 051
Monday to Friday, 9am to 5pm
Closed on bank holidays
Text FORM to 60777 and someone will call you back
Find out about call charges

Claim by post

To claim by post, download and fill in paper claim form N1.

Paper claim form N1 is also available in Welsh.

Send the paper form to the Civil National Business Centre with a cheque or postal order for your court fee. If you’re applying for help with fees send the paper form with either:

  • the ‘help with fees’ reference number you’ll get when you apply for help online
  • your completed ‘help with fees’ application form, if you’re applying for help by post

Civil National Business Centre
St Katharine’s House
21-27 St Katharine’s Street
Northampton
NN1 2LH

Help claiming by post

Contact the Civil National Business Centre if you need help claiming by post. If you have a disability or health condition, you can ask for a reasonable adjustment.

Civil National Business Centre
Telephone: 0300 123 1356
Monday to Friday, 8:30am to 5pm
Welsh language: 0300 303 5174
Monday to Friday, 9am to 5pm
Find out about call charges

You can also request a reasonable adjustment for applying by post by emailing:

Return to an existing claim

If your online claim is for £25,000 or less, you can sign in to your account to check updates, manage a claim or make a new claim.