Product Recall: woom Children's Bicycles and Balance Bikes (2308-0066)
Product Recall for woom Children's Bicycles and Balance Bikes presenting a risk of injuries.
Summary
Product: woom Children’s Bicycles and Balance Bikes
Hazard: The product presents a risk of injuries as the stem can fail during use.
Corrective action: The product has been recalled from end users.
Product information
| Type | Hobby / Sports Equipment - Bicycles / Balance Bikes |
|---|---|
| Brand | woom |
| Model Years | 2018 to 2021 |
| Country of Origin | Poland |
| Product Description | Seven models of woom children’s bicycles and balance bikes, designed for children aged 18 months to 14 years. The affected stem can be identified by the single silver screw. |
| Product Report and Image |
Affected Models
| Model Name | Barcode |
|---|---|
| woom 1 | 9120083720013 (woom red), 9120083720020 (woom green), 9120083720037 (sky blue), 9120083720044 (purple haze), 9120083720051 (sunny yellow) |
| woom 1PLUS | 9120083721225 (woom red), 9210083721249 (woom green), 9120083721232 (sky blue), 9120083721256 (purple haze), 9120083721263 (sunny yellow) |
| woom 2 | 9120083720068 (woom red) 9120083720075 (woom green) 9120083720082 (sky blue) 9120083720099 (purple haze) 9120083720105 (sunny yellow) |
| woom 3 | 9120083720112 (woom red) 9120083720129 (woom green) 9120083720135 (sky blue) 9120083720143 (purple haze) 9120083720150 (sunny yellow) |
| woom 4 | 9120083720204 (woom red) 9120083720211 (woom green) 9120083720228 (sky blue) 9120083720235 (purple haze) 9120083720242 (sunny yellow) |
| woom 5 | 9120083720266 (woom red) 9120083720273 (woom green) 9120083720280 (sky blue) 9120083720297 (purple haze) 9120083720303 (sunny yellow) |
| woom 6 | 9120083720327 (woom red) 9120083720334 (woom green) 9120083720341 (sky blue) 9120083720358 (purple haze) 9120083720365 (sunny yellow) |
Hazard
The products have been identified as presenting a risk of injuries as it is possible for the stems to become loose or detach, which can cause the user to fall.
The products do not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
Consumers have been contacted by woom and/or the distributors of the products to warn them of the risks. Consumers will be provided with information directly on how to obtain a stem kit and instructions on how to repair the affected stems.
Alternatively, consumers can take their product to any bicycle shop to have the stem inspected/serviced by a bicycle mechanic. Consumers are advised to retain their receipt and they will be reimbursed for this service up to the value of £20.
The bicycle stem needs to be maintained over time (by the bike’s owner or a mechanic), just like any other bicycle component.
Consumers in the UK must use the following email address to contact woom to arrange the delivery of their repair kit, or a repair at a dealer, if they have not yet been contacted: [email protected].
Additional information
PSD case number: 2308-0066
Notified by: Local Authority Trading Standards