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What you need to do it you want to make a referral to the Regulator of Social Housing.
This page includes the Value for Money Standard that registered providers of social housing must comply with and the supporting Code of Practice.
Our plan for undertaking landlord inspections.
A factsheet to explain the role of the Regulator of Social Housing and Housing Ombudsman Service, and how residents can seek support.
This note includes the value for money metrics that providers must report on as part of their Annual Accounts reporting and also explains how to calculate the metrics.
First published during the 2016 to 2019 May Conservative government
Frequently asked questions about the Tenant Satisfaction Measures.
This MoU applies to all matters where there are issues of mutual interest to RSH and Homes England which are relevant to their respective roles and functions.
If we are investigating a landlord due to suspected serious failings, we may place them on our gradings under review list.
How we assess issues of potential regulatory concern
Information about RSH's regulatory standards, how we regulate registered providers, our information requirements and other guidance
Information about annual rent increases limit from April 2023
How RSH uses, and intends to use, its statutory regulatory and enforcement powers and certain general powers (from 1 April 2024)
The Home Standard is one of four consumer standards that registered providers of social housing must comply with.
Methodology landlords may choose to follow when considering how to meet the consumer standards requirement on the provision of information to tenants.
This publication sets out the principles of the Regulator of Social Housing’s (RSH) fee-charging scheme and practical guidance about its operation.
The Tenant Involvement and Empowerment Standard is one of four consumer standards that registered providers of social housing must comply with.
How we investigate and what action we take on serious failures in landlords
Information about our governance, fees, corporate agreements and the RSH stakeholder survey
Definitions for terms used in Regulating the Standards
Don’t include personal or financial information like your National Insurance number or credit card details.
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