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When and how to complain to the Adjudicator's Office about HM Revenue and Customs (HMRC) or the Valuation Office Agency (VOA).
Find out how to contact the Adjudicator's Office.
Use this online form to make a complaint against HMRC, the Valuation Office Agency or the Adjudicator’s Office, or to request a review of a Windrush Compensation Scheme decision.
Our updated Service Level Agreement sets out how we provide services for HM Revenue and Customs and the Valuation Office Agency, as of 26 September 2024.
A guide to the role of the Adjudicator and Adjudicator’s Office when investigating complaints about HM Revenue & Customs and the Valuation Office Agency.
When and how to complain to the Adjudicator's Office about their service or decision.
When and how to contact us about a decision made under the Home Office Windrush Compensation Scheme or complain about how the Home Office handled a compensation claim.
Find out what unacceptable or unreasonable actions are and how we approach them.
How we support HM Revenue and Customs, the Valuation Office Agency and the Home Office to learn from complaints and work with them to improve their service.
This service level agreement sets out how services are provided by the Adjudicator’s Office for the Home Office.
Accessible documents at the Adjudicator’s Office
Find out about the Adjudicator’s Office data retention policy and procedures for the Windrush Compensation Scheme functions.
Don’t include personal or financial information like your National Insurance number or credit card details.
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