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  • From 1 October 2014, the majority of support services for victims will be provided at a local level by Police and Crime Commissioners (PCCs).

  • A toolkit to support those considering becoming a Public Service Mutual.

  • Tells HM Passport Office staff what to do when customers tell us about the death of a passport holder.

  • Articles: Celebrating GAD's centenary, Centenary deep dive: GAD's role in social security, Managing contingent liabilities in the public sector.

  • A handbook on how to set up governance structures in new Mutuals.