Help and support

Contact the Animal and Plant Health Agency (APHA) for more information about pet travel.

Pet Travel helpline
Telephone: 03000 200 301
Monday to Friday, 8:30am to 5pm
Closed on bank holidays
Find out about call charges

You can also contact APHA by email.

For travel to the EU or Northern Ireland
[email protected]

For travel to a non-EU country 
[email protected]

Make a complaint

Contact APHA to make a complaint.