UK residence cards
Report a lost or stolen card
Your card has been lost or stolen
Email [email protected] immediately if your residence card has been lost or stolen. You must include:
- your full name, date of birth and nationality
- your contact details
- your passport number
- your residence card reference number
- your police case reference number
- when, where and how the loss or theft occurred
Your card is damaged
Report a damaged residence card to [email protected].
Include the following in your email:
- your full name, date of birth and nationality
- your contact details
- your passport number
- your residence card reference number
- what the damage is
You can also send this information by post.
Returns Unit
PO Box 195
Bristol
BS20 1BT
If you’ve found someone else’s lost or stolen residence card
If you’re in the UK, post the residence card to the Home Office using an envelope without a window.
Returns Unit
PO Box 195
Bristol
BS20 1BT
Do not send any other items or documents with the residence card - they’ll be destroyed. If you’re outside the UK, hand the card in to the police or to the nearest British embassy or consulate.