Windrush helpline

The Windrush helpline can:

  • help you make a claim
  • give extra support to those who need it - for example, elderly or vulnerable claimants
  • post a form to you

If you are outside the UK, email the helpline and request a call back.

Windrush helpline
[email protected]
Telephone: 0800 678 1925
Monday to Friday, 9am to 5pm (except bank holidays)
Find out about call charges

Outside of the helpline opening hours, you can leave a message to ask for your call to be returned at a convenient time.

You can also sign up for email updates about the scheme.

Christmas and New Year opening hours

Date Opening times
Tuesday 24 December 2024 9am to 3pm
Wednesday 25 December 2024 Closed
Thursday 26 December 2024 Closed
Friday 27 December 2024 9am to 3pm
Monday 30 December 2024 9am to 3pm
Tuesday 31 December 2024 9am to 3pm
Wednesday 1 January 2025 Closed