Code of conduct for interpreters: caseworker guidance
Immigration staff guidance explaining the role and expectations of freelance interpreters when they are engaged to act on behalf of the Home Office.
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UK Visas and Immigration guidance for staff who are conducting assignments that involve freelance interpreters working on behalf of the Home Office. This includes information on:
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the role
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disciplinary issues
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fair treatment
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interpreting
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training
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payments
Updates to this page
Published 12 December 2008Last updated 25 March 2024 + show all updates
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Updated the interpreters code of conduct. A full list of changes can be found in the document.
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Updated payment section in guidance.
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Updated guidance.
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Updated content in the following sections: definitions, security/access to Home Office Building and remote interviewing.
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Updated guidance: Central Interpreters Unit changed to Interpreter Management Unit. Interpreter Operations Unit (IOU) changed to Interpreter & Language Service Unit (ILSU). Remote interviewing section amended.
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Updated information on disciplinary issues, remote interviewing and training.
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First published.