Guidance

CWA detailed user guides

Further guidance and information on how to submit a legal aid claim using contracted work and administration (CWA) on LAA online.

From:
Legal Aid Agency
Published
1 June 2014
Last updated
7 December 2018 — See all updates

Applies to England and Wales

Documents

CWA - getting started

PDF, 604 KB, 25 pages

CWA user guide admin

PDF, 1.45 MB, 19 pages

CWA submissions

PDF, 4.31 MB, 78 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

CWA troubleshooting guide

PDF, 172 KB, 19 pages

Activity management reports

PDF, 574 KB, 39 pages

Bulkload submissions

PDF, 577 KB, 20 pages

Bulkload spreadsheet user guide

PDF, 709 KB, 30 pages

Contract acceptance user guide

PDF, 1.96 MB, 18 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

How to allocate the designated signatory role

PDF, 191 KB, 2 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Includes step-by-step guidance on how to make the best use of the CWA, including:

  • how to make monthly submissions and view submission history
  • how to bulkload submission data, even with an incompatible case management system
  • how to set up new user accounts
  • how to resolve error messages when submitting online
  • how to view outcome data submitted to the LAA
  • how to view, accept, reject or query new contract offers

CWA codes guidance

Updates to this page

Published 1 June 2014
Last updated 7 December 2018 + show all updates

  1. Updated CWA Submissions document.

  2. A new version of CWA submissions has been uploaded.

  3. CWA user guide admin updated.

  4. New versions of CWA submissions, CWA troubleshooting guide and Bulkload spreadsheet user guide added.

  5. Contract acceptance user guide and how to allocate the designated signatory role guide published.

  6. Updated guides added

  7. New guides added

  8. First published.

Sign up for emails or print this page

Related content