Guidance

CWA quick guides

Brief guides to help you with specific contracted work and administration (CWA) functions when submitting controlled work legal aid claims.

From:
Legal Aid Agency
Published
1 June 2014
Last updated
10 September 2018 — See all updates

Applies to England and Wales

Documents

Get the most from LAA online

PDF, 432 KB, 3 pages

LAA online: first-time log in

PDF, 170 KB, 2 pages

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Register a new user for LAA online

PDF, 217 KB, 2 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Overview of user roles

PDF, 166 KB, 2 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Viewing previous submissions

PDF, 297 KB, 2 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

CWA email notifications

PDF, 122 KB, 2 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Submitting bulkload CMS

PDF, 220 KB, 2 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Submitting bulkload spreadsheet

PDF, 356 KB, 2 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Bulkload troubleshooting

PDF, 183 KB, 2 pages

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Civil line-by-line submissions

PDF, 355 KB, 2 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Crime line-by-line submissions

PDF, 390 KB, 2 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Civil line-by-line immigration providers

PDF, 172 KB, 2 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Nil submissions: immigration

PDF, 152 KB, 2 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

CWA nil submissions

PDF, 255 KB, 2 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Manage returning clients and claim omissions

PDF, 494 KB, 1 page

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Running activity management reports

PDF, 140 KB, 2 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Viewing contracts schedules

PDF, 545 KB, 2 pages

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Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Forgotten password

PDF, 413 KB, 2 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Mediation line by line submissions

PDF, 747 KB, 2 pages

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Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Short guides, screen shots and quick explanations of common CWA processes, including:

  • get the most from LAA online, first-time log in, register new user, overview of user roles, viewing previous submissions
  • CWA notifications
  • bulkload CMS, submit using the spreadsheet, troubleshooting
  • civil and crime line-by-line submissions
  • nil submissions, including immigration
  • manage returning clients and claim omissions
  • running activity management reports
  • viewing contracts schedules

For more in-depth help, eg if you’re a first-time CWA user, refer to the detailed user guides.

Updates to this page

Published 1 June 2014
Last updated 10 September 2018 + show all updates

  1. Get the most from LAA online updated

  2. Updated versions of Submitting bulkload spreadsheet, Viewing contracts schedules and CWA nil submissions added. New document Mediation Line by Line Submissions added.

  3. Forgotten password quick guide published.

  4. Updated guides added

  5. First published.

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