HMCTS Vulnerability Action Plan
A plan outlining the way courts and tribunals are changing and improving to support vulnerable people to access the justice system.
Documents
Details
These reports focus on identifying and understanding impacts for our vulnerable users and how we can support them.
We updated the plan in April 2024 to highlight action taken for our users.
The documents cover 3 main priority areas to help support vulnerable users. These are:
- providing our vulnerable users with support to access and participate in court and tribunal services and signposting to other sources of information and support when needed
- gathering and collating evidence and using it to identify impacts of changes on vulnerable users
- making our services accessible for vulnerable users
Updates to this page
Published 30 July 2020Last updated 8 August 2024 + show all updates
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Added updated versions of the Vulnerability Action Plan.
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Changes to bullet points
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Updated action plan added - October 2023
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Added updated easy read version.
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Added update for April 2023
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October 2022 update added
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Easy read version added
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Added the Welsh translation for the Vulnerability Action Plan
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Vulnerability Action Plan April 2022 update added.
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Vulnerability Action Plan October update published.
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Welsh version published.
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First published.