Guidance

LA Welfare Direct bulletins: 2024

These LA Welfare Direct bulletins provide information that affects Housing Benefit and other areas of DWP, to local authority staff.

Documents

LA Welfare Direct 12/2024

LA Welfare Direct 11/2024

LA Welfare Direct 10/2024

LA Welfare Direct 9/2024

LA Welfare Direct 7/2024 lite

LA Welfare Direct 6/2024 lite

LA Welfare Direct 4/2024 Appendix A: form LA17 LA notifying a change of circumstance or requesting confirmation of benefit award

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LA Welfare Direct 4/2024 Appendix A: form LA17 LA notifying a change of circumstance or requesting confirmation of benefit award

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

LA Welfare Direct bulletins provide advice, guidance and information that affects Housing Benefit (HB) and other areas of the Department for Work and Pensions (DWP), including:

  • policy changes
  • good practice
  • reminders

These publications replace our HB Direct newsletters and General Information Bulletins.

Updates to this page

Published 19 January 2024
Last updated 9 December 2024 + show all updates
  1. LA Welfare Direct 12/2024 added to page.

  2. Published LA Welfare Direct 11/24.

  3. Added LAWD bulletins 9/2024 and 10/2024.

  4. LA Welfare Direct 8/2024 Lite added.

  5. Added LA Welfare Direct 8/2024.

  6. Added LA Welfare Direct 7/2024 lite.

  7. Added LA Welfare Direct 6/2024 lite with information about Infected Blood Interim Compensation Payments.

  8. Added LA Welfare Direct 6/2024 to the page.

  9. Added LA Welfare Direct bulletin 5/2024 with articles on: (1) An update on Housing Benefit Matching Service rules; (2) Changes to front end local authority IT systems to enable accurate recording of Housing Benefit Award Accuracy Initiative management information; (3) Urgent reminder on Memorandum of Understanding compliance audit pre-audit questionnaire deadline; (4) Migrant Victims of Domestic Abuse Concession; (5) User research opportunity: Appointees completing Personal Independence Payment forms; (6) Rent Simplification and Support – Proof of Concept; (7) Publication of Housing Benefit speed of processing statistics for October 2023 to December 2023; (8) Latest update on Move to Universal Credit; (9) Practitioners’ Operational Group and Local Authority Welfare Steering Group; (10) Housing Benefit Decisions by the Upper Tribunal; (11) New Legislation; (12) What’s new on our Housing Benefit pages on GOV.UK.

  10. Added LA Welfare bulletin 4/2024. This has articles about: Change of tax year for Housing Benefit Matching Service self-assessment referrals; Improvements to the Housing Benefit Matching Service rule HBSA002; Local authority funding for DWP’s requirements provided by IT software suppliers; Memorandum of Understanding compliance audits; Clarification regarding the LA17 form and how to use; Update to enhancing the UC data available to Las; Invitation to all LAs to participate in the email solution for the Personal Independent Payment form PIP3007; Publication of refreshed HB Assurance Process modules for the financial year ending March 2024; Invitation to the next Data sharing and IT consultation and engagement forum; Help to Claim support from 1 April 2024; Latest update: Move to UC; Practitioners’ Operational Group and LA Welfare Steering Group; Secondment opportunities in LA-PED division; HB decisions by the Upper Tribunal; New Legislation; What’s new on our HB pages on GOV.UK; Update: LCTR data feed spring release.

  11. Added LA Welfare Direct 3/2024 Lite with information about: the recording of the move to Universal Credit LA conference call posted on Glasscubes; Have your say on our Pension Credit stakeholder toolkit; Housing Benefit Debt Recoveries statistics; Landlord Portal guidance.

  12. LA Welfare Direct 3/2024 bulletin added

  13. Corrected the link in paragraph 43 of LA Welfare Direct 2/2024 to the Housing Benefit speed of processing statistics.

  14. LA Welfare Direct 2/2024 has been added

  15. First published.

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