Guidance

Christmas and new year opening times at Companies House

Availability of our contact centre and filing services over the 2024 to 2025 festive period.

Same day services

You must apply before 12pm on Tuesday 24 December if you’re using a same day service to:

  • file a change of company name online
  • incorporate a company (software only)

If you apply after 12pm, we may not process your application until Friday 27 December.

Reduction of capital (form SH19)

You must file your statement of capital when reducing capital in a company (SH19) and any supporting documents before 11am on Tuesday 24 December. You must use the upload a document to Companies House service to file your documents.

If we receive your documents after 11am, we may not process your application until Friday 27 December.

Certified copies of certificates and documents

To use the express dispatch service, you must place your order before 11am on Friday 20 December to meet Royal Mail posting dates.

If you order after 11am, we may not process your order until Friday 27 December.

Ordering certified documents and certificates from Companies House.

Online services

Companies House online services are available throughout the Christmas and new year period.

You can use our online services to:

You’ll need your company authentication code. Allow plenty of time if you need to request a code as we’ll send it to your company by post.

Contact centre availability

Telephone: 0303 1234 500

Date Availability
Tuesday 24 December Open 8:30am to 2pm
Wednesday 25 December Closed
Thursday 26 December Closed
Friday 27 December Open 8:30am to 6pm
Monday 30 December Open 8:30am to 6pm
Tuesday 31 December Open 8:30am to 2pm
Wednesday 1 January Closed
Thursday 2 January Open 8:30am to 6pm (Edinburgh office closed)
Friday 3 January Open 8:30am to 6pm

Companies House office access and opening times.

If you need to file your accounts on paper, you should send them to us well before the deadline and consider using guaranteed next day delivery.

We cannot accept postal delays as a reason to appeal a late filing penalty.

Updates to this page

Published 21 November 2019
Last updated 17 December 2024 + show all updates
  1. Timings updated for express dispatch service. To use the express dispatch service, you must place your order before 11am on Friday 20 December to meet Royal Mail posting dates.

  2. Updated Welsh page with availability of our contact centre and filing services over the 2024 to 2025 festive period.

  3. Added contact centre opening times and same day service availability for Christmas and new year 2024 to 2025.

  4. Guidance updated for 2023.

  5. Christmas 2022 opening times updated.

  6. Updated Christmas and New Year opening times for 2021/22.

  7. Updated our Christmas and New Year opening times for 2020/21.

  8. Added translation

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