Guidance

Frontier Workers: apply for a review of your Frontier Worker permit decision

How to ask us to review a decision we made about a Frontier Worker permit.

If you made an application

You’ll be told in your decision notice if you can apply for a review of the decision. This is called an administrative review.

You can apply for an administrative review from inside or outside the UK.

The decision notice also says if you have a right of appeal.

If a decision is made at the border

You’ll be told in the decision notice given to you at the border if you can apply for a review of the decision. This is called an administrative review.

You can apply for an administrative review if your Frontier Worker permit is officially cancelled (‘revoked’) because a decision is made that you are not a frontier worker.

You can apply for an administrative review from inside or outside the UK.

The decision notice given to you at the border also tells you if you have a right of appeal.

How to apply

If you want to apply for an administrative review, you must do so within 28 days of the date on your decision email.

You’ll need to complete the administrative review application form online.

If you’re in immigration detention on the date you get your decision

You must apply for an administrative review within 7 calendar days of the date on the decision.

Fees

An application for administrative review will cost £80.

The fee will be refunded if:

  • the original decision is withdrawn due to a case working error
  • your application for a review is rejected because it’s invalid

The fee will not be refunded if your decision is changed solely because you’ve submitted new information or evidence.

Sending new information or evidence

You can send new information or evidence with your application for an administrative review. The application form explains how to send this.

Don’t resend information or evidence that you’ve already given to us.

Get a decision

We’re currently experiencing unprecedented levels of applications which is causing a delay to our usual service.

It can take 12 months or more to receive the result of your administrative review. If we have not been able to decide your application within 6 months of your application for an administrative review we’ll contact you to update you on the situation.

Any delay beyond our usual service standards will not impact the way your application is assessed, or the outcome of your application.

Withdraw your request

To withdraw your request for a review, please email [email protected].

In your email you must include:

  • your reference number – you can find this on your decision notice
  • your name, date of birth and nationality

Contact us

If you have problems using the administrative review form, please email [email protected].

Visit the complaints procedure page If you have a complaint about our service.

Updates to this page

Published 10 December 2020
Last updated 27 September 2022 + show all updates
  1. We have extended the time frame for considering an administrative review because of increased demand.

  2. Updated administrative review details.

  3. Updated administrative review decision times.

  4. Updated changes to the fees section on paying a fee for an administrative review.

  5. First published.

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